By approving the Terms and Conditions submission on your new project with Bob’s Web Design, you confirm that you are in agreement with and bound by the terms and conditions below.


The Client: The company or individual requesting the services of Bob’s Web Design.

Bob’s Web Design: Primary designer/site owner & employees or affiliates.


Bob’s Web Design will carry out work once an agreement is provided online, via our client portal. Bob’s Web Design will carry out work only for clients who are 18 years of age or above. A ‘project’ is deemed to be a written contract between Bob’s Web Design and the client. All projects must be approved via our client portal by approving the Terms and Conditions submission for each new project.

Website Design

While every endeavor will be made to ensure that the website and any scripts or programs are free of errors, Bob’s Web Design cannot accept responsibility for any losses incurred due to malfunction, of the website or any part of it.

The website, graphics and any programming code remain the property of Bob’s Web Design until all outstanding balances are paid in full.

Any scripts, cgi applications, php scripts, or software (unless specifically agreed) written by Bob’s Web Design remain the copyright of Bob’s Web Design and may only be commercially reproduced or resold with the permission of Bob’s Web Design.

Bob’s Web Design cannot take responsibility for any copyright infringements caused by materials submitted by the client. We reserve the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material.

Any additions to the brief will be carried out at the discretion of Bob’s Web Design and where no charge is made by Bob’s Web Design for such additions, Bob’s Web Design accepts no responsibility to ensure such additions are error-free and reserve the right to charge an according amount for any correction to these or further additions.

The client agrees to make available as soon as is reasonably possible to Bob’s Web Design all materials required to complete the site to the agreed standard and within the set deadline.

Bob’s Web Design will not be liable for costs incurred, compensation, or loss of earnings due to the failure to meet agreed deadlines.

Bob’s Web Design will not be liable or become involved in any disputes between the site owner and their clients and cannot be held responsible for any wrongdoing on the part of a site owner.

Bob’s Web Design will not be liable for any costs incurred, compensation, or loss of earnings due to the work carried out on behalf of the client or any of the client’s appointed agents.

Bob’s Web Design will not be liable for any costs incurred, compensation, or loss of earnings due to the unavailability of the site, its servers, software, or any material provided by its agents.

A non-refundable retainer is required with every project before any design work will commence.

Once a website has been designed and completed the final balance of payment is then due in accordance with our payment terms. There are no exceptions to this, i.e. If the client decides they no longer want the site, as they have commissioned the work and paid a deposit they are still obligated to pay for the work that has been done.

Database, Application and E-Commerce Development

Bob’s Web Design cannot take responsibility for any losses incurred by the use of any software created for the client. While every care has been taken to ensure products are problem-free and accurate, the ultimate responsibility lies with the client in ensuring that all software is functioning correctly before use.

The client is expected to test fully any application or programming relating to a site developed by Bob’s Web Design before being made generally available for use. Where “bugs”, errors or other issues are found after the site is live, Bob’s Web Design will endeavor (but is not obligated) to correct these issues to meet the standards of function outlined in the project summary.


Bob’s Web Design will endeavor to ensure that any developed/designed site or application will function correctly on the server it is initially installed in and that it will function correctly when viewed with Mozilla web browsing software and to an acceptable level with Microsoft Internet Explorer versions. Bob’s Web Design can offer no guarantees of correct function with all browser software.

Website Hosting

While Bob’s Web Design recommends hosting companies to host websites, no guarantees can be made as to the availability or interruption of this service by the hosting company. Bob’s Web Design cannot accept liability for losses caused by the unavailability, malfunction or interruption of this service, or for loss of turnover, sales, revenue, profits or indirect, consequential or special loss.

Bob’s Web Design reserves the right to refuse to handle in any way material which may be deemed offensive, illegal, or in any way controversial, and also to terminate the hosting service should the necessity arise.

Payment of Accounts

It is Bob’s Web Design’s policy that any outstanding balances  for work carried out by Bob’s Web Design or its affiliates are required to be paid in full, no later than 7 days from the date of the invoice unless by prior arrangement with Bob’s Web Design.

Once a retainer is paid and work completed The Client is obligated to pay the balance of payment in full. We will contact clients via email and telephone to remind them of such payments if they are not received when due.

If accounts are not settled or Bob’s Web Design has not been contacted regarding the delay, access to the related website may be denied and web pages removed until the remaining balance and all related fees have been paid in full.

Following consistent non payment of an invoice our solicitors will contact the client in question, with a view to taking the matter further and if need be to seek payment through legal procedures, and if necessary court summons.

* For a more detailed description of our payment policy, please refer to our Website Development Payment Process.

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